Monarch’s urgent care provides critical mental health, substance use disorder services in Wake offering a necessary bridge for those requiring immediate attention and a diversion from hospital emergency departments. Monarch’s Behavioral Health Urgent Care (BHUC) is a walk-in service for people ages 4 and older with mental health and substance use disorders who are experiencing a crisis. The BHUC treatment model is designed to provide assessment, stabilization and psychiatric intervention for people ages 4 and older who are experiencing a behavioral health crisis by a multidisciplinary team that includes licensed therapists and experienced medical professionals. This program is designed to ensure people are linked to the least restrictive and most appropriate level of care that promotes their continued recovery. The BHUC also serves as a means of diversion from the use of emergency departments or hospitals and can initiate the involuntary commitment (IVC) petition via first-level evaluations (clinician petition) for people who require IVC. Monarch 's Behavioral Health Urgent Care programs provide a safe, secure and healthy environment where healing and recovery can begin.