Emergency Services

If you are experiencing a life-threatening emergency, please call 911.

Alliance Health Crisis Response 24-Hour Crisis Hotline:
(800) 510-9132 or (919) 560-7100
24-hour, confidential crisis line for mental health and substance crisis, victims of domestic and sexual violence. Short-term emergency shelter, hospital and court accompaniment, legal clinics with local attorneys, support groups, counseling, and referrals for job training, housing, childcare and other community services.

Alliance Health Mobile Crisis Team 24-Hour Hotline:
Crisis situations are often best resolved in the client's home setting. The Mobile Crisis Team is available anytime – 24 hours a day, 7 days a week – to respond to urgent situations.

HopeLine Suicide Prevention Hotline:
(919) 231-4525
HopeLine is a family of confidential services offering caring, non-judgmental listening and resource information in an effort to improve the overall well-being of people in the community.

InterAct Sexual Assault and Domestic Violence 24-hour Crisis Hotlines:
Sexual Assault: (919) 828-3005
Domestic Violence: (919) 828-7740
Staff and volunteers trained concerning domestic violence, sexual assault, and incest are available 24 hours a day, seven days a week.

UNC Crisis and Assessment Services 24-Hour Hotline:
(919) 250-1260
Crisis help is available for emergency situations 24 hours a day by walking in or calling.

Wake Med: Raleigh Campus—Adult and Children’s Emergency Departments
(919) 350-8000
24/7 Full-Service Emergency Department serving adults and children of all ages. Adult Emergency: The Adult Emergency Department on the WakeMed Raleigh Campus is home to Wake County's only Level I Trauma Center, as well as a nationally accredited Chest Pain and Primary Stroke Center.  Raleigh Campus adult emergency department is one of the busiest emergency departments in the state. From minor cuts to major trauma, there's nothing our emergency department staff hasn't seen and treated. Children’s Emergency: Our Children's ED is completely separate from our adult Emergency Department and is located on our Raleigh Campus. The team of pediatric nurses, physicians and specialists have experience working with children, understanding and meeting both their medical and emotional needs. We deliver state-of-the-art emergency care in a way that helps children feel more relaxed and more receptive to treatment. Our facility is a non-threatening, comfortable environment with a cheerful atmosphere, bright murals, children's wall-art and child-sized furnishings.
Address: 3000 New Bern Avenue, Raleigh, NC 27610 

Wake County Emergency Management
(919) 856-6480
Overall, the Department of Emergency Management is responsible for the governmental function that coordinates and integrates all activities to build, sustain and improve the capability to prepare for, protect against, respond to, recover from or mitigate against threatened or actual natural disasters, acts of terrorism or other manmade disasters.
Address: 331 S. McDowell Street, Raleigh, NC 27601              

Wake County Emergency Medical Services (EMS)
(919) 856-6020
The Wake County Department of Emergency Medical Services is responsible for the provision of EMS throughout Wake County. The responsibility is met with paramedic staffed ambulances, Advanced Practice Paramedics, district chiefs, professional development staff and administrative support staff.
Address: 331 S. McDowell Street, Raleigh, NC 27601     

Wakebrook Crisis Stabilization Center (24/7 Crisis and Assessment Services)
(984) 974-4950
Crisis & Assessment Services are available to anyone in need of help in a crisis related to a mental illness, a developmental disability or an addiction. Walk-in services.
Address: 107 Sunnybrook Road, Raleigh, NC 27610    

UNC Rex Emergency Department
(919) 784-3200
When you or someone you love is in need of immediate medical care, trust the caring and experienced physicians, nurses, technicians and specialists in UNC REX Healthcare’s Emergency Department (ED), also known as an ER.
UNC REX emergency services can address:

  • All life-threatening situations, treated at the UNC REX ED
  • Less-critical injuries in the UNC REX ED Minor Treatment area (services include evaluation, treatment and discharge for patients with non-urgent minor emergency needs)
  • Heart conditions in the UNC REX ED Chest Pain Center, home of the Triangle's first accredited chest pain center

Address: 4420 Lake Boone Trail, Raleigh, NC 27609     

Duke Raleigh Emergency Department
(919) 954-3000  
Duke Raleigh Hospital provides state-of-the-art emergency care to patients and their families 24 hours a day, seven days a week. Our outstanding physicians and nurses provide treatment in a safe and respectful environment. Whether faced with a serious acute illness or a minor injury, the Duke Raleigh Hospital emergency department is the care provider of choice among Wake County patients, families, and referring physicians. Our highly trained staff includes a multidisciplinary team that conducts emergency evaluations and performs the necessary resuscitation, stabilization, and treatments to meet the needs of the wide range of patients that we see.
Address: 3400 Wake Forest Road, Raleigh, NC 27609    

Wake County Fire Services Department
(919) 856-6340
The functions of the Fire Services Department are carried out by a small group of diverse, innovative and dedicated staff. The nationally recognized success of this small group lies in their constant drive to work efficiently and protect all of Wake County's citizens. Each staff member participates in every program so that all of the staff are trained in multiple functions. In addition, through a strong commitment to service excellence, the group is dedicated to providing high quality service in every part of their position with the team.
Address: 331 S. McDowell Street, Raleigh, NC 27601        

Wake County Sheriff’s Office
(919) 856-6900
The Sheriff's Office is the primary law enforcement agency for the unincorporated areas of the County. Wake County voters elect the Sheriff to four-year terms. Law enforcement is a vital role of government at nearly all levels.
Address: 330 S. Salisbury Street, Raleigh, NC 27602     

View all Crisis/Emergency Services programs in our Service Directory.